Terms of service

Terms of Service: Planner Loom LLC

1. Acceptance & Eligibility

By accessing or purchasing from Planner Loom LLC (“Planner Loom,” “we,” or “our”), you agree to be bound by these Terms.

  • Age Requirement: You represent that you are at least the age of majority in your state of residence. If you are under the age of majority, you may only use this site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
  • Electronic Communications: By purchasing, you agree to receive transactional emails regarding your order. You may also opt-in to receive promotional materials from us. You may opt out of marketing communications at any time via the "unsubscribe" link in our emails.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. Product Information & Color Accuracy

We strive to provide the most accurate representation of our planner decorations; however, please note:

  • Color Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. Because screen calibrations vary, we cannot guarantee that your monitor or mobile display of any color will be a 100% accurate reflection of the physical product.
  • Production Variations: Minor variations in die-cut, kiss-cut alignment, color saturation, or cut may occur in physical products. These are not considered defects but are a result of the unique manufacturing and handmade processes.
  • Safety Warning: Our products may contain small parts. They are not intended for use by children under the age of 3 and may pose a choking hazard. Please use with care.

6. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. This includes orders placed by dealers, resellers, or distributors. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and may exercise this right on a case-by-case basis. You agree to provide current, complete, and accurate purchase information for all transactions.

7. Intellectual Property & Usage Restrictions

All materials, including images, text, graphics, and logos are the exclusive property of Planner Loom LLC.

  • Personal Use Only: Unless otherwise stated, all products are licensed for personal use only. You may not use our designs for commercial purposes, resale, or distribution (including "sharing" digital files) without express written permission.
  • Prohibited Conduct: You are strictly prohibited from: 
    • Reproducing, duplicating, or "reverse engineering" our sheet designs or layouts.
    • Scanning, digitizing, or creating unauthorized reproductions of physical products for digital distribution or resale.
    • Using our products for any illegal or unauthorized purpose.
    • Transferring viruses, malware, or any code of a destructive nature.
    • Spamming, crawling, or scraping website content.

8. Third-Party Tools & Links

Our store is hosted on Shopify Inc. We may provide access to third-party tools (like payment processors or plugins) that we do not monitor or control. You acknowledge that we provide access to such tools ”as is” and “as available” without any warranties.

9. User-Generated Content & Comments

If you send us creative ideas, suggestions, or post reviews/photos, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those materials in any medium for marketing purposes. We are under no obligation to pay compensation for these submissions.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for details on how we collect and use your data.

11. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

12. Shipping & Delivery

All physical orders are subject to our standard processing and delivery protocols. Please verify your shipping information before finalizing your order.

  • Policies: For further details, please refer to our full Shipping Policy.

13. Returns & Refunds

Because of the nature of our products, we maintain specific rules for physical versus digital goods. For information, please refer to our full Refund Policy.

14. Indemnification

You agree to indemnify, defend, and hold harmless Planner Loom LLC and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Limitation of Liability

  • "As-Is" Sale: The service and all products delivered to you are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind.
  • Liability Cap: To the maximum extent permitted by North Carolina law, Planner Loom LLC’s total liability is limited to the actual price paid for the item. In no case shall Planner Loom LLC be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of our products.

16. Severability & Termination

If any provision of these Terms is determined to be unlawful or unenforceable, that part shall be severed, and the remaining provisions will remain valid. We reserve the right to terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms.

17. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, superseding any prior or contemporaneous agreements, communications, and proposals.

18. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of North Carolina. Any disputes shall be decided exclusively by a court of competent jurisdiction located in North Carolina.

19. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

20. Force Majeure

Planner Loom LLC shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

21. Contact Information

Inquiries regarding these Terms of Service should be directed to us at hello@plannerloom.com. You may also reach us through the official contact channels provided on our Contact Page.